You’ll find plenty of help and information in this section, from useful advice and guidance to frequently asked questions and customer reviews. If you want to contact us, we’ve made it easy by offering you a number of different ways to get in touch, whether you’re a new or existing customer.
What happens next?
Find out more about what happens when you choose Joedan Windows & Doors. How will your project progress and who will be involved?
UK manufacture
Discover more about the Joedan Group – one of Britain’s leading independent aluminium window and door manufacturers.
Installation focus
Our surveyors and installers will always treat your home with the utmost care, and consider every detail to ensure an expert finish.
Aftercare service
Our dedicated aftersales department will continue to look after your products for as long as they remain yours.
Our guarantee
Joedan is proud offer a 10 Year Guarantee for our product range. Not only that, you will also be covered for both moving and non-moving parts.
Helpful guides
We’ve created a selection of helpful guides to break all the myths and mysteries surrounding home improvements around your home. We hope you find them useful.
FAQs
Visit our FAQs section to find the answers to commonly asked questions about our products and services.
Customer reviews
We are really proud of the business we handle every year that comes directly as a result of a recommended Joedan customer.
Request a service visit
If you’ve been advised to get in touch or you’ve found a fault with your product, please get in touch using our online form.
Why choose Joedan Windows & Doors
With over 40 years of experience, we’re proud to be one of the country’s longest running independent window and door manufacturers. The Joedan Group puts its emphasis not only on superior quality, but on offering affordable luxury and the best possible customer service.
A Family Run Business
At Joedan, we are a family run business with multiple design centres in Gloucestershire, Hampshire, Dorset, Kent and the Isle of Wight, giving all our customers the chance to ‘try before you buy’ in a relaxed setting.
Exclusive Products
As a leading manufacturer, Joedan offers an exclusive collection of windows & doors. We design and manufacture our own products at our purpose built facility in Tewkesbury, Gloucestershire.
Relaxed Sales Process
At Joedan, we operate a zero-pressure sales experience. We understand customers prefer an experience, where advisors listen to their requirements and try to offer the best solutions in a friendly and relaxed way.
10 Year Guarantee
Joedan offers a comprehensive 10 Year Guarantee. Not only that, you will also be covered for both moving and non-moving parts. Our confidence in our products and dedication to our customers means we’ll be there for you well into the future.
So much more than just design centres
Joedan's regional Design Centres feature all of our best-selling products - watch our video to find out a little more before booking an appointment to visit us where we can discuss your project in more detail.
Touch and feel the quality – Joedan Design Centres
We strongly believe you should be able to see and try your aluminium windows and doors before you decide to buy. Our local Design Centres allow private viewings where you will have the full attention of an experienced advisor. They will demonstrate the products and answer all of your questions, and you are able to feel and operate the systems for yourself, as if they were installed in your own home.
Tewkesbury Design Centre
Our flagship Design Centre and home to our headquarters, main offices and manufacturing facilities. Here you will find all of our products including aluminium windows and doors, bi-folding doors and sliding patio doors.
Newport Design Centre
A purpose built Design Centre on the Isle of Wight features many products by Joedan. We display a vast range of aluminium windows & doors, UPVC windows & doors including our latest featured doors.
Orpington Design Centre
The Orpington Design Centre offers a state-of-the art viewing experience. Built around a ‘living home theme’ you can try bi fold doors, thermal aluminium windows and doors and a range of UPVC windows & doors.
Winchester Design Centre
Our local Design Centre in Winchester is one of our oldest and largest outlets. Here you will find all of our best selling aluminium windows and doors in many different finishes and colours.
Get in touch with our advisors online
If you have a query or issue about any of our products or services you can contact our Customer Services team by completing the form below.